You can check in online or on the app from 24 hours before your flight until 1 hour before departure. You will need your booking reference and passport details to check in. You can also choose your seat and add any special requests. After you check in, you can download your boarding pass on your device or print it at home. You can also use the British Airways app to scan your boarding pass at the airport.

The amount of baggage you can check in and carry on board depends on your fare type, cabin class, and Executive Club tier. You can find your baggage allowance on your booking confirmation email or on the British Airways website. In general, you can check in up to 10 bags per person, with a maximum weight of 23 kg (51 lb) each for Economy and Premium Economy, and 32 kg (70 lb) each for Business and First Class. You can also carry on one handbag or laptop bag (max 23 kg / 51 lb) and one additional bag (max 23 kg / 51 lb) on board.

If you need to carry extra or overweight baggage, you can pre-book it online or through the British Airways app up to 24 hours before your flight. You will pay a lower fee than at the airport. You can also pay for extra or overweight baggage at the airport, but you may face higher charges and delays. The maximum weight per bag is 32 kg (70 lb), and the maximum size is 90 x 75 x 43 cm (35.5 x 29.5 x 16 in).

You can choose your seats for a flight when you book, when you check in, or at any time in between through Manage My Booking or the British Airways app. The seat selection is free for some fare types, cabin classes, and Executive Club tiers, and subject to a fee for others. You can also pay to reserve seats with extra legroom or near the exit. The seat availability may vary depending on the aircraft type and demand.

If you notice a mistake with one of the names in your booking, such as a spelling error or a missing title, you can correct it online through Manage My Booking or by calling us on +1-800-918-3039. You will not be charged a fee for correcting a name mistake, as long as it matches the name on your passport or travel document. However, if you need to change the name of a passenger completely, such as due to marriage or divorce, you may incur a fee or need to cancel and rebook your flight.

If you need to change or cancel your booking, you can do so online through Manage My Booking or by calling us on +1-800-918-3039. The change or cancellation fee and refund policy depend on your fare type and the reason for your change or cancellation. Some fares are non-refundable and non-changeable, while others allow more flexibility. You can also use a voucher to pay for a new booking if you have one.

The visa and document requirements for your journey depend on your destination, nationality, and purpose of travel. You are responsible for checking and obtaining the necessary visas and documents before you travel. You can use the IATA Travel Centre tool on the British Airways website to find out what you need for your journey.

The entry requirements for your destination may vary depending on the COVID-19 situation and the local regulations. You may need to provide proof of vaccination, a negative test result, or a health declaration form before you travel or upon arrival. You may also need to quarantine or self-isolate at your destination or upon return. You are responsible for checking and complying with the entry requirements for your destination before you travel. You can use the Travel News tool on the British Airways website to find out the latest information for your destination.

British Airways is committed to ensuring your safety and well-being during these challenging times. That’s why British Airways has introduced a range of measures to help you travel with confidence and peace of mind. Some of the COVID-19 safety measures and testing services that British Airways offers are: Enhanced cleaning and sanitization of the aircraft, lounges, and airports, using high-grade disinfectants and electrostatic sprayers. Provision of hand sanitizer, face masks, and wipes on board and at the airport, as well as personal protective equipment for the crew. Reduced contact and physical distancing at check-in, boarding, and disembarking, as well as contactless payment options on board and at the airport. Ventilation and filtration systems on board that refresh the cabin air every 2 to 3 minutes and remove 99.9% of viruses and bacteria. Flexible booking options that allow you to change or cancel your flight without any fees, or use a voucher for future travel. Testing services and discounts that help you meet the entry requirements for your destination and avoid quarantine on arrival. To find out more about what British Airways is doing to protect you and what you need to do before you travel, visit the British Airways website.

The British Airways Executive Club is the loyalty program of British Airways that rewards you for flying with British Airways or its partner airlines, as well as for shopping, dining, or staying with its partners. As a member of the Executive Club, you can earn Avios points every time you fly or spend with British Airways or its partners. You can also enjoy other benefits such as priority check-in, free seat selection, lounge access, and bonus Avios. Avios points are the currency of the Executive Club, and you can use them to pay for flights, upgrades, hotels, car rentals, and more. You can also transfer your Avios points to other loyalty programs or donate them to charity. To join the Executive Club, you can sign up for free on the British Airways website or app. You will need to provide your personal details, contact information, and preferences. You will also receive a membership number and a digital card that you can use to access your account and benefits. To earn Avios points, you need to provide your membership number when you book your flights or make purchases with British Airways or its partners. You can also buy or share Avios points with other members. To redeem Avios points, you need to log into your account on the British Airways website or app and choose how you want to use your points. You can also use a combination of Avios points and cash to pay for your bookings. To find out more about the Executive Club and Avios points, visit the British Airways website.

If your bag is missing or damaged when you arrive at your destination, you need to report it immediately at the airport. You will receive a Property Irregularity Report (PIR) reference number that you can use to track the status of your bag online. You will also receive a bag tag receipt that you need to keep for future reference. If your bag is delayed for more than 24 hours, you may be entitled to claim baggage-related expenses such as essential items or clothing. You will need to keep all your receipts and submit them online within 21 days of receiving your bag. If your bag is damaged beyond repair or lost permanently, you may be entitled to claim compensation for the value of your bag and its contents. You will need to provide proof of ownership and value of your items and submit them online within 21 days of receiving confirmation of your bag’s status. To report a missing or damaged bag, track the status of your bag, or claim baggage-related expenses or compensation, visit the British Airways website.

If you need disability or mobility assistance or other travel assistance such as traveling with children, children traveling alone, traveling while pregnant, or transporting pets, you need to inform British Airways at least 48 hours before your flight. You can request assistance online through Manage My Booking or by calling us on +1-800-918-3039. British Airways offers a range of assistance options such as wheelchair service, escort service, boarding assistance, seating assistance, and special meals. You can also bring your own mobility device or medical equipment on board, subject to certain conditions and limitations. If you are traveling with children, you can request a bassinet seat, a child seat, or a child meal. You can also check in a stroller or a car seat for free. If your child is traveling alone, you can book our Skyflyer Solo service, which provides supervision and care for your child throughout the journey. If you are traveling while pregnant, you can fly with British Airways up to the end of your 36th week of pregnancy for single pregnancies, or up to the end of your 32nd week for multiple pregnancies. You may need to provide a medical certificate or a letter from your doctor or midwife confirming your due date and fitness to fly. If you are transporting pets, you can book them as cargo through IAG Cargo, which is part of the same group as British Airways. You will need to provide a valid health certificate and meet the entry requirements for your destination. You can also bring a guide dog or an emotional support animal on board, subject to certain conditions and limitations.